Privacy — what we collect and what we do with it
What we collect. When you apply we collect your name, email address, phone number, city, and what you tell us about your background and goals. If you enrol we also keep a record of your attendance, submitted work and assessment results. That is all.
Why. To assess your application, to run the programme, and to issue and verify your credential. Nothing else.
What we publish. Your name, programme, cohort, issue date and credential status appear on the public verification page once you are awarded a credential. That is the entire point of the credential and you can ask us to withdraw it from public verification at any time. We never publish your email address, phone number or application.
Who else sees it. Nobody, unless you ask us to introduce you to an employer. We do not sell, rent or share applicant data, and we do not send marketing to people who did not ask for it.
How long we keep it. Applications that do not lead to enrolment are deleted within 12 months. Student records and credential records are kept indefinitely, because a credential you cannot verify in five years is worthless.
Your rights. Write to us and we will tell you exactly what we hold about you, correct anything wrong, or delete it. Deleting your student record means we can no longer verify your credential, so we will say so before we act.
Terms of enrolment
A place is confirmed when the first payment clears, not when you apply. Applications are assessed individually and we may decline one; if we do, we will tell you why.
What we commit to. To deliver the published number of instruction hours, live, with recordings; to provide the project brief and supervise the work; to assess your capstone fairly against a written standard; and to issue a verifiable credential if you pass.
What we do not promise. A job. Any specific salary. That any particular employer will hire you. Career Track gives priority placement on supervised engagements as they become available — it is not a guarantee of paid work.
What you commit to. Roughly twelve hours a week, your own work rather than someone else's, and treating classmates and instructors decently. Submitting work that is not yours is the one thing that ends a place immediately and without refund.
Cohort changes. If too few students enrol we may postpone a cohort. If we do, you choose a full refund or a place in the next one.
Credentials can be revoked if they were obtained through plagiarism or misrepresentation. This is rare and we would contact you first.
Refund policy
Before the programme starts — full refund, no questions, no fee.
In the first two weeks — full refund minus any instalment already used, no questions asked. Two weeks is enough to know whether this suits you, and we would rather you left early than struggled through.
Between weeks three and six — 50% refund of the remaining balance.
After week six — no refund, because the teaching has been delivered. If something serious has happened in your life, tell us: we will move you to a later cohort at no cost rather than take your money for a programme you cannot attend.
If we cancel or postpone — full refund, always, regardless of timing.
How long it takes. Refunds are processed within 14 working days to the account that paid. Instalment plans are stopped immediately on request.
Who you are dealing with
Technology Warehouse is a technical training company operating in Cairo and Mansoura, Egypt, founded and run by Saher Waleed.
Company registration. Technology Warehouse is not yet formally registered as a company; registration is in progress. We state that plainly because corporate buyers ask, and because you deserve to know who you are paying. This page will carry the commercial registration number and tax ID as soon as they exist.
Questions about any of the above: hello@technologywarehouse.org.